PLEASE NOTE *Shipping orders go out Monday's & Tuesday's *Please read our FAQ & Shipping Guidelines prior to placing your order, thank you!



All orders placed by Sunday at 11:59 pm EST will ship out that week. All orders placed after, will ship out the following week. If you order later and need cookies we will always try our best to accommodate whenever possible, but please remember, orders get fulfilled in accordance to when they are placed!


All Kookies are baked fresh and get shipped out same day to ensure freshness and top quality. To ensure that your order does not get stuck at the post office, shipments go out early on in the week. 

Based on your location, once your order is shipped, you should receive your order within 1-5 business days. Orders placed within Ontario will take 1-2 business day to ship.

Upon shipment, you will receive your orders tracking number. When you receive the tracking information, this does not mean this is the moment that your package has been shipped, this is when your shipment label has been created. From there, you can view when your package has been dropped off at carrier and is ready to be shipped. Please tack your shipment, and plan accordingly

Once your order has left KyKy Kookies, it is in the hands of that shipping carrier, KyKy is not held responsible for lost or damaged goods.

KyKy Kookies does not ship to P.O. Boxes, we are not held responsible for an order being shipped to an incorrect address.

KyKy Kookies Ship Nationwide in Canada. Please select the best shipping option based on your region. If you have any questions, please email INFO@KYKYKOOKIES.COM


KyKy Kookies offer pick-up in Etobicoke.

Please note that KyKy's is an Online Bakeshop, therefore, if you select pickup, you are picking up at a meeting point.. please respect the timing and only select pickup if you can be flexible with your time (we try to be as accommodating as we can, but we can not wait forever)! If you fail to show up, you will be billed and your order will be shipped out to you on the next business day.

Etobicoke Pickup is a general meetup location in Etobicoke - 265 Wincott Dr. on Saturday's at 12pm.

If you select a pickup option, you will select your pickup time, day, and location between the options available. Once order is place, you will receive your order confirmation. PLEASE click View Your Order on the order confirmation page,  this will open a page to where you will find all of the updates regarding your order and instructions on how to pickup. PLEASE READ THEM!

Pickups need a 1-3 day processing time, so if you want your order for a specific day, please plan accordingly so we can have your order ready for you! :)